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Axiom
Noa L.AI · qualified
Omer D.Agent
Tal B.AI · follow-up

Handled by AI

62%

24/7

Bot on the front line

WhatsApp AI

Axiom — AI-native WhatsApp CRM

Where Israeli buyers actually talk to you.

Axiom is Pavon's WhatsApp CRM on the official Meta Business API — a shared team inbox, an AI bot that answers first, and a copilot that gives operators leverage. Every conversation becomes a contact, a deal, and a qualified lead that feeds Aura.

Capabilities

The shift

Open 12Pending 4Closed 31

D. Peretz · Tower B · 4-room

L. Katz

S. Mizrahi · price list?

Unassigned

Internal note · "asked for floor 12+"

Session window · 22:41 left

Axiom · Inbox

Hi, is there a 4-room left in Tower B?

AI

Yes — two, on floors 8 and 11, from ₪2.4M. Want the brochure?

Lead qualified · contact + deal created
AI

Axiom · AI bot

Which leads went cold this week?

7 leads · no reply 5+ days · top: D. Peretz

Scoped: your pipeline only

Axiom · Copilot

D. Peretz · consent · via WhatsApp

12 Aug

S. Mizrahi · consent · site form

9 Aug

050-555-0111 · Do-Not-Call registry

Suppressed
Broadcast gateAudit export

Axiom · Compliance

One stack

One number. Three surfaces.

Shared team inbox

Realtime three-pane inbox for agents and managers

AI front line

Bot + flows that answer, qualify, and hand off

Operator copilot

Chat over your CRM, drafts, artifacts, and the API

The shift

One number. One inbox. Every conversation on the record.

Most sales teams run WhatsApp from personal phones: leads answered whenever someone happens to be free, no record of consent, deals living in screenshots. Axiom puts the whole team behind one official number — an AI bot answering in seconds, a shared inbox with assignment and internal notes, and a consent ledger that keeps every broadcast legal.

  • One official WhatsApp number — the whole team behind it
  • AI answers in seconds, day and night — a human takes over in one tap
  • Every conversation becomes a contact, a deal, a pipeline
  • Israeli spam-law compliance built in — consent, DNC, opt-out

Capabilities

What Axiom does

Twelve capabilities across the shared inbox, the AI front line, and the operator copilot. Everything a buyer says on WhatsApp shows up in the CRM the second it's said.

Open 12Pending 4Closed 31

D. Peretz · Tower B · 4-room

L. Katz

S. Mizrahi · price list?

Unassigned

Internal note · "asked for floor 12+"

Session window · 22:41 left

Axiom · Inbox

Shared team inbox

The whole team. One WhatsApp number. Zero lost threads.

A realtime three-pane inbox on the official Meta WhatsApp Business Cloud API. Conversations get assigned, statused, and annotated — open, pending, closed — with internal notes the customer never sees and a 24-hour session-window gate the team can't accidentally violate.

s

Median first response

  • Official Meta WhatsApp Business Cloud API
  • Assignment — every conversation has an owner
  • Open / pending / closed statuses
  • Internal notes, invisible to the customer
  • 24-hour session-window gate, enforced in the composer
  • Voice notes, buttons, and lists — full rich messaging

Hi, is there a 4-room left in Tower B?

AI

Yes — two, on floors 8 and 11, from ₪2.4M. Want the brochure?

Lead qualified · contact + deal created
AI

Axiom · AI bot

AI bot — the front line

It answers first. In seconds. In Hebrew.

The bot answers every new conversation instantly, grounded in your knowledge base — projects, prices, availability. It qualifies the lead with real questions, creates the contact and the deal on its own, and hands off to a human the moment it should. Most conversations never need an agent at all.

%

Conversations handled by AI

  • Instant first response — nights, weekends, holidays
  • Grounded in your knowledge base — no invented answers
  • Lead qualification — budget, timeline, intent
  • Auto-creates the contact and the deal in the pipeline
  • Knows when to stop and hand off
  • Hebrew and English, natively

Price list · Tower B.pdf

Indexed

pavon.app/projects

Indexed

Specs · penthouse.docx

Indexing 64%
3 sources · answers grounded

Axiom · Knowledge

Knowledge base

Feed it your docs. It answers with your facts.

A per-account RAG knowledge base — upload price lists, spec PDFs, and FAQ docs, or just paste project URLs. Axiom indexes everything and the bot answers from your sources, not from imagination.

  • Docs, PDFs, and URLs — one indexed library
  • Per-account isolation — your data answers your customers
  • Re-index on update — the bot never quotes an old price list
  • Grounded answers pulled from your sources
  • Managed from the dashboard — no engineering needed

Bot paused · routed to agent

L. Katz

Sales agent

AI summary note

Budget ₪2.5M · wants floor 8+ · asked for a human

Axiom · Handoff

Human handoff

The bot knows when to step aside.

When a buyer asks for a human — or the bot decides it's time — it stops, routes the conversation to an agent, and leaves a summary note of everything discussed. Handoff is sticky: the bot stays out until you invite it back with one tap.

  • Sticky handoff — the bot stays out until resumed
  • Summary note — the agent reads 5 lines, not 50 messages
  • Routes to the right agent, with assignment
  • Take-over banner — agents can step in any time
  • Resume-AI in one tap when you're done

Which leads went cold this week?

7 leads · no reply 5+ days · top: D. Peretz

Scoped: your pipeline only

Axiom · Copilot

Operator copilot

Ask your CRM anything. Draft the reply. Never auto-send.

A streaming AI chat over your CRM data — strictly scoped to what each operator is allowed to see. It drafts replies straight into the inbox composer, builds docs, tables, and charts on request, and asks before writing anything to the CRM.

  • Streaming chat over contacts, deals, and conversations
  • Strictly permission-scoped — it sees only what you see
  • Draft replies in the composer — never auto-sends
  • Approval-gated writes — it asks before changing the CRM
  • Works in Hebrew and English
  • One question away, on every screen of the desk
First response · this week
Deals by project

Tower B · 14 deals

Tower C · 9 deals

Axiom · Artifacts

Copilot · Artifacts

Docs, tables, and charts — out of a conversation.

Ask the copilot for this week's pipeline summary, a table of unanswered leads, or a chart of response times — it builds the artifact live, next to the chat. Export any of it as CSV or PNG and drop it into the Monday meeting.

  • Documents, tables, and charts on demand
  • Built from live CRM data
  • CSV export for the spreadsheet
  • PNG export for the deck
  • Iterate in chat — "now split it by project"

New

D. Peretz · ₪2.4M

S. Mizrahi · ₪1.9M

Negotiating

A. Biton · ₪3.1M

Won

R. Gabay · ₪2.2M

Pipeline · ₪9.6M

Axiom · Pipeline

Sales pipeline

From first message to signed deal. Drag by drag.

A kanban pipeline where deals move between stages with a drag. Every deal is born from a conversation — the bot or an agent creates it — and carries the full WhatsApp history with it. Pipeline value and stage conversion are always one glance away.

  • Kanban board — drag deals between stages
  • Deals auto-created from qualified conversations
  • Full WhatsApp history attached to every deal
  • Pipeline value, live
  • Qualified leads feed Aura for the sales floor

D. Peretz · 052-555-0134

S. Mizrahi · 054-555-0192

Duplicate merged
CSV import · 1,204 rows
72%

Axiom · Contacts

Contacts

One person. One record. However many times they message.

Contacts keyed by phone number with automatic dedup — the same buyer messaging twice never becomes two records. Import your existing list from CSV and Axiom matches, merges, and flags the duplicates.

  • Phone-number dedup, automatic
  • CSV import with duplicate detection
  • Full conversation and deal history per contact
  • Tags, fields, and segments for targeting

open_house_invite

Approved

price_update_q3

In review
Delivered 1,204 · Read 918
Consent gate · passed

Axiom · Broadcasts

Template broadcasts

One message. A thousand buyers. Every delivery tracked.

Send Meta-approved template messages to whole segments — with per-recipient variable substitution, delivery and read tracking, and the compliance gate standing in front of every send. The Meta approval lifecycle is managed inside Axiom.

  • Meta template approval lifecycle, managed in-app
  • Per-recipient variables — name, project, apartment
  • Delivery and read tracking per recipient
  • Segmented audiences from contact fields
  • Compliance gate — no consent, no send
  • Replies land in the shared inbox

Start · new conversation

Message · "Which project?"

Buttons
Book a visitGet brochure
Flows always win

Axiom · Flows

Chatbot flow builder

Design the conversation. No code. No prompts.

A visual canvas for deterministic chatbot flows — messages, buttons, lists, collect-input steps, conditions, and handoff nodes. Start from real-estate templates. And when flows, automations, and the AI bot all want the same conversation: flows always win.

  • Visual node canvas — drag, connect, publish
  • Buttons, lists, and collect-input steps
  • Conditions and branching
  • Handoff node — route to a human mid-flow
  • Starter templates for real-estate scripts
  • Deterministic — flows always win over AI

Trigger · new lead

Wait · 24h · durable

Action · send follow-up template

Skip if an agent already replied

Axiom · Automations

Automations

If this, then that — with patience.

No-code automations with triggers, branches, durable waits, and actions. New lead? Wait a day, then send the follow-up template — unless an agent already replied. The waits survive restarts; the logic survives handoffs.

  • Triggers on messages, deals, and contact events
  • Branching logic — if / else paths
  • Durable waits — hours, days, weeks
  • Actions — send template, assign, move stage, tag
  • Runs alongside flows and the AI bot, by priority

D. Peretz · consent · via WhatsApp

12 Aug

S. Mizrahi · consent · site form

9 Aug

050-555-0111 · Do-Not-Call registry

Suppressed
Broadcast gateAudit export

Axiom · Compliance

Israeli spam-law compliance

Amendment 40, handled — in the architecture, not the fine print.

A documented consent ledger for every contact, automatic suppression against the Do-Not-Call registry, Hebrew and English STOP/opt-out matching, and a full audit export. It's enforced as a hard gate on every broadcast — the send button simply won't fire without consent. For Israeli developers, this isn't a feature; it's the license to market on WhatsApp at all.

%

Broadcast recipients with documented consent

  • Consent ledger — who agreed, when, and how
  • Do-Not-Call registry suppression, automatic
  • STOP and opt-out matching in Hebrew and English
  • Hard gate on broadcasts — no consent, no send
  • Audit export for the lawyer, one click
  • Built for Israel's spam law (Amendment 40)

Why Axiom

WhatsApp tools bolt on a chatbot. Axiom was born with two AIs.

Most WhatsApp platforms are a shared inbox with a chatbot glued on. Axiom runs two AI surfaces as first-class citizens — a bot that owns the front line and a copilot that gives operators leverage — on the official Meta API, with Israeli compliance in the foundation and Aura waiting for the qualified lead.

  • Official Meta WhatsApp Business Cloud API — no gray-market gateways
  • Two AI surfaces — a customer-facing bot and an operator copilot
  • Israeli spam-law compliance as a hard gate, not a checkbox
  • Part of the Pavon suite — qualified leads flow straight to Aura

Everything connects

Axiom opens the conversation. Aura closes the sale.

Aura — Marketing & salesVesta — After the keys

The front door of the funnel is a chat window

Israeli buyers don't fill out forms — they send a WhatsApp message at 21:30. Axiom answers at 21:30, qualifies by 21:34, and by morning the deal is on the board and the lead is in Aura. The conversation opens the funnel; the suite closes it.

%

Conversations handled by AI

Ready to answer every buyer in seconds?

Let Axiom take the front line.

30 minutes with a Pavon expert — watch the bot answer, the copilot draft, and your own knowledge base wired in before the call ends.